How Technology Is Reinventing The Food Industry

IT Services for Food and Restaurant Industry is becoming more and more high-tech. As the competitive landscape adapts in accordance with changing consumer demands, the food industry needs to change to meet current needs.

Voice technology

The coming years will witness the inventive interventions of video and voice in food commerce. Voice technology is leading to a considerable growth in voice assistants and “conversational commerce”. Voice and video are already incorporated in people’s regular lives. As opposed to the text format, voice interactions offer much more insight and context  to the consumer’s needs and wants.      

Augmented Reality

AR technology is being used to build virtual stores in actual physical localities. Consumers physically visit the “location”, then they need to go to an app on their mobile device, and browse around through its screen at the “store shelves”.

Personalized service

To decrease wait time and lines yet at the same time delivering a customized service to guests, some restaurants have taken advantage of self-ordering systems. These systems work through facial recognition technology.

Artificial Intelligence

AI-powered integrated restaurant management platforms are being leveraged to monitor and order items on the basis of sales figures, track supply levels in real-time, factor in seasonal delays and interruptions in the supply chain, and a lot more. This technology is truly taking the guesswork out of the equation.